VinSolutions - CRM Texting

Incident Report for Cox Automotive Health

Resolved

This incident has been resolved.

Posted Dec 12, 2025 - 09:00 MST

Monitoring

Development has released an update that has fully resolved the error.

Posted Dec 12, 2025 - 08:44 MST

Update

Development has released an update that has resolved the error. They are still reviewing to ensure the issue has been fully resolved.

Next update: Every 30 minutes

Posted Dec 12, 2025 - 08:30 MST

Identified

Development is aware of the issue where text messages cannot be sent to customers and is investigating.

Next update: Every 30 minutes

Posted Dec 12, 2025 - 07:36 MST

Investigating

Development is aware of the issue where text messages cannot be sent to customers and is investigating.

Next update: Every 30 minutes

Posted Dec 12, 2025 - 07:08 MST