Cox Automotive Health Status

Service Under Maintenance

Autotrader | Kelley Blue Book Operational

Dealer.com Operational

Dealertrack DMS Operational

Dealertrack F&I Operational

Digital Commerce Operational

HomeNet Operational

vAuto Operational

VinSolutions Operational

Xtime Operational

Test Only Under Maintenance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Xtime 8.45 Maintenance Release Oct `13`, `2026` `21:00` - Oct `14`, `2026` `01:00` MDT

Xtime will be undergoing maintenance during this time and will be mostly unavailable.
Posted on Sep 14, 2026 - 09:18 MDT

Test Maintenance ITem Dec `25`, `2026` `22:00` - Dec `26`, `2026` `02:00` MST

Test Maintenance for four hours - for testing purposes only.
Posted on Oct 08, 2026 - 11:59 MDT

Past Incidents

Oct `12`, `2026`

No incidents reported today.

Oct `11`, `2026`

vAuto - vAuto - Missing Photos on Needs Attention showing incorrectly

Resolved - This incident has been resolved.
Oct 11, 09:15 MDT

Investigating - We are aware of an issue where vehicles are incorrectly being flagged as missing photos. This issue is currently under investigation.
Oct 9, 08:56 MDT

Oct `10`, `2026`

No incidents reported.

Oct `9`, `2026`

Oct `8`, `2026`

Dealertrack F&I - ID Verification

Resolved - This incident has been resolved.
Oct 8, 11:00 MDT

Monitoring - Our technical teams have resolved the issue and you should no longer experience an error on the ID & Credit Bureau widget. We apologize for this inconvenience and appreciate your patience as we worked to restore service.
Oct 8, 10:02 MDT

Identified - We continue to investigate an issue affecting some dealers when accessing the ID & Credit Bureau widget from the Deal Jacket. Impacted users may encounter an error message when attempting to access this functionality. Our teams remain engaged and are working toward a resolution. We apologize for the continued inconvenience and will provide additional updates as information becomes available.
Oct 8, 09:29 MDT

Investigating - We are aware of an issue impacting some dealers when accessing the "ID & Credit Bureau" widget from the Deal Jacket. Affected users may encounter an error message while attempting to access this functionality. We apologize for the inconvenience and are actively working to restore service as quickly as possible.
Oct 8, 09:16 MDT

Oct `7`, `2026`

VinSolutions - CRM Mobile - Tasks remain visible after completing on mobile app

Resolved - This incident has been resolved.
Oct 7, 16:15 MDT

Investigating - VinSolutions is aware of an issue affecting task completion in the mobile app. In some cases, completed tasks may remain visible in the task list. Our team is actively investigating and working toward a resolution. Additional updates will be provided as they become available.
Oct 5, 15:48 MDT

Oct `6`, `2026`

No incidents reported.

Oct `5`, `2026`

Oct `4`, `2026`

No incidents reported.

Oct `3`, `2026`

No incidents reported.

Oct `2`, `2026`

No incidents reported.

Oct `1`, `2026`

No incidents reported.

Sep `30`, `2026`

No incidents reported.

Sep `29`, `2026`

No incidents reported.

Sep `28`, `2026`

No incidents reported.