Cox Automotive Health Status

All Systems Operational

Autotrader | Kelley Blue Book Operational

Dealer.com Operational

Dealertrack DMS Operational

Dealertrack F&I Operational

HomeNet Operational

vAuto Operational

VinSolutions Operational

Xtime Operational

Dealertrack DMS+ (DMS Plus) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Dealertrack DMS Reporting system "Report2" Maintenance May `16`, `2026` `18:00` - May `17`, `2026` `00:00` MDT

Dealertrack DMS Reporting system "Report2" will be undergoing maintenance during this time and might be sporadically unavailable.
Posted on Apr 29, 2026 - 13:48 MDT

vAuto Scheduled Maintenance May `16`, `2026` `22:00` - May `17`, `2026` `05:00` MDT

vAuto will undergo scheduled maintenance, which may temporarily make the application unavailable, starting on May 16 at 11 p.m. CDT for up to 7 hours.
Posted on Apr 29, 2026 - 09:43 MDT

vAuto Scheduled Maintenance May `30`, `2026` `22:00` - May `31`, `2026` `05:00` MDT

vAuto will undergo scheduled maintenance, which may temporarily make the application unavailable, starting on May 30 at 11 p.m. CDT for up to 7 hours.
Posted on Apr 29, 2026 - 09:44 MDT

Past Incidents

May 14, 2026

No incidents reported today.

May 13, 2026

Xtime Version 8.40 Maintenance Release

Completed - The scheduled maintenance has been completed.
May 13, 02:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:00 MDT

Scheduled - Xtime will be undergoing maintenance during this time and will be mostly unavailable.
Apr 20, 07:46 MDT

May 12, 2026

May 11, 2026

System outages

Resolved - This incident has been resolved.
May 11, 15:58 MDT

Update - We are fully clear and all software is working.
May 11, 15:20 MDT

Update - We are continuing to monitor for any further issues.
May 11, 13:16 MDT

Update - We continue to see recovery in most applications, but are still investigating Dealertrack DMS issues.
May 11, 12:25 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 11:18 MDT

Identified - A root cause was identified and corrected. Systems should be recovering.
May 11, 11:05 MDT

Update - We are continuing to investigate this issue.
May 11, 10:46 MDT

Update - We are continuing to investigate this issue.
May 11, 10:32 MDT

Update - We are continuing to investigate this issue.
May 11, 10:31 MDT

Investigating - Engineering is aware and investigating an issue where VinSolutions users are getting 504 errors when trying to login and are not able to move navigate.

Next update: Every 25 Minutes
May 11, 10:19 MDT

vAuto - vAuto - Book Values

Resolved - This incident has been resolved.
May 11, 14:00 MDT

Monitoring - vAuto has resolved the issue loading JD Power Values. Please try refreshing the vehicle if you are not seeing values for JD Power
May 11, 13:15 MDT

Update - vAuto has resolved the issue loading JD Power Values. Please try refreshing the vehicle if you are not seeing values for JD Power

Next update: Every 30 Minutes
May 11, 09:48 MDT

Identified - vAuto is seeing significant improvement loading JD Power values. Please try refreshing the vehicle if you are not seeing values for JD Power

Next update: Every 30 Minutes
May 11, 09:15 MDT

Investigating - vAuto is aware of an issue loading book values for JD Power and are currently investigating.

Next update: Every 30 Minutes
May 11, 08:44 MDT

vAuto - vAuto

Resolved - This incident has been resolved.
May 11, 10:00 MDT

Monitoring - Support is currently investigating an issue regarding users unable to login after attempting to reset their Bridge ID password.
May 11, 09:39 MDT

Identified - Support is currently investigating an issue regarding users unable to login after attempting to reset their Bridge ID password.

Next update:
May 11, 09:01 MDT

Investigating - Support is currently investigating an issue regarding users unable to login after attempting to reset their Bridge ID password.

Next update:
May 11, 08:41 MDT

May 10, 2026

Dealertrack DMS Reporting system "Report1" Maintenance

Completed - The scheduled maintenance has been completed.
May 10, 00:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 18:00 MDT

Scheduled - Dealertrack DMS Reporting system "Report1" will be undergoing maintenance during this time and might be sporadically unavailable.
Apr 29, 13:47 MDT

May 9, 2026

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

vAuto - vAuto

Resolved - This incident has been resolved.
May 6, 10:00 MDT

Monitoring - vAuto Intermittent slowness has been resolved.
May 6, 09:54 MDT

Update - The issues and slowness with vAuto appear to be clearing up. We expect the system to be back to normal shortly.

Next update: Every 30 Minutes
May 6, 09:01 MDT

Identified - vAuto is currently experiencing intermittent slowness when accessing different pages. We are working to resolve, and apologize for the inconvenience.

Next update: Every 30 Minutes
May 6, 08:26 MDT

Investigating - vAuto support is starting to see some issues within the application. Some dashboards are not loading, and making saves to the vehicle workbook is taking a little bit of time. This issue is currently being further investigated.

Next update:
May 6, 07:54 MDT

Dealertrack.com Maintenance

Completed - The scheduled maintenance has been completed.
May 6, 02:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 MDT

Scheduled - Dealertrack.com will go through regular maintenance on Wednesday, May 6 from 1am to 4am EDT. During this maintenance window, the site www.dealertrack.com and product functionality will be unavailable.
May 5, 14:16 MDT

May 5, 2026

Unable to login

Resolved - This incident has been resolved.
May 5, 09:24 MDT

Update - We are continuing to monitor for any further issues.
May 5, 08:44 MDT

Monitoring - A fix has been implemented. Please attempt to login again.
May 5, 08:43 MDT

Update - We are continuing to investigate this issue.
May 5, 08:17 MDT

Update - We are continuing to investigate this issue.
May 5, 08:10 MDT

Investigating - We are aware of an issue with logging into multiple systems. We are actively investigating.
May 5, 08:10 MDT

May 4, 2026

No incidents reported.

May 3, 2026

vAuto Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 3, 05:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 22:00 MDT

Scheduled - There is a scheduled vAuto database maintenance planned for Saturday, May 2nd, starting at 11 PM CDT for up to 7 hrs. The system will be unusable during this time.
Apr 14, 08:09 MDT

May 2, 2026

vAuto - vAuto - Exports

Resolved - This incident has been resolved.
May 2, 09:00 MDT

Monitoring - All vehicles have been processed and should be available on AutoTrader at this time.
May 2, 08:32 MDT

Update - vAuto is aware of some inventory missing on AutoTrader. Most inventory has recovered and is available on the site and we are currently processing the remaining vehicles.

Next update: Every 30 Minutes
May 1, 16:11 MDT

Update - vAuto is aware of some inventory missing on AutoTrader. Most inventory has recovered and is available on the site and we are currently processing the remaining vehicles

Next update: Every 30 Minutes
May 1, 11:01 MDT

Update - vAuto is aware of some inventory missing on AutoTrader. Most inventory has recovered and is available on the site and we are currently processing the remaining vehicles

Next update: Every 30 Minutes
May 1, 10:34 MDT

Identified - vAuto is aware of inventory missing on AutoTrader. We are actively working to restore the inventory as quickly as possible.

Next update: Every 30 Minutes
May 1, 10:00 MDT

Investigating - vAuto is aware of inventory missing on AutoTrader. We are actively working to restore the inventory as quickly as possible.

Next update: Every 30 Minutes
May 1, 09:28 MDT

May 1, 2026

Apr 30, 2026

No incidents reported.