All Systems Operational

Autotrader | Kelley Blue Book Operational
Dealer.com Operational
Dealertrack DMS Operational
Dealertrack F&I Operational
Digital Commerce Operational
HomeNet Operational
vAuto Operational
VinSolutions Operational
Xtime Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Xtime 8.44 Maintenance Release Sep 1, 2026 22:00 - Sep 2, 2026 02:00 MDT

Xtime will be undergoing maintenance during this time and will be mostly unavailable.
Posted on Aug 12, 2026 - 14:58 MDT

Aug 25, 2026

No incidents reported today.

Aug 24, 2026

VinSolutions - Texting
Resolved - This incident has been resolved.
Aug 24, 09:00 MDT
Monitoring - VinSolutions engineering team was able to identify the root cause of the texting issue. The errors with texting are not longer occurring.
Aug 24, 08:20 MDT
Investigating - VinSolutions is aware of the issue with texting customers and is working to get the error resolved.

Next update: Every 30 Minutes
Aug 24, 07:59 MDT

Aug 23, 2026

DTDMS Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 23:00 MDT
Scheduled - iTrack's 5,6,7 will be offline during this maintenance period.
Aug 10, 09:38 MDT
vAuto Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 02:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 22:00 MDT
Scheduled - vAuto will undergo scheduled maintenance, which may temporarily make the application unavailable, starting on August 22 at 11:00 p.m. CT for up to 4.5 hours.
Aug 17, 09:17 MDT

Aug 22, 2026

Aug 21, 2026

No incidents reported.

Aug 20, 2026

VinSolutions - CRM Dashboard
Resolved - This incident has been resolved.
Aug 20, 10:00 MDT
Monitoring - Engineering was able to fix the issue and the dealer dashboard now loads as expected
Aug 20, 09:47 MDT
Identified - VinSolutions is aware of an issue preventing the Dealer Dashboard page from being loaded by some users. Engineering has been alerted and is investigating.

Next update: Only update if information changes
Aug 20, 08:22 MDT
Investigating - VinSolutions is aware of an issue preventing the Dealer Dashboard page from being loaded by some users. Engineering has been alerted and is investigating.

Next update: Only update if information changes
Aug 20, 08:21 MDT

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

vAuto Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 20:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 18:00 MDT
Scheduled - vAuto will undergo scheduled maintenance, which may temporarily make the application unavailable, starting on August 16 at 7 p.m. CT for up to 3 hours.
Aug 12, 14:56 MDT
DTDMS Maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 23:00 MDT
Scheduled - iTrack's 1,9,15 will be offline during this maintenance period.
Aug 10, 09:35 MDT
vAuto Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 00:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 22:00 MDT
Scheduled - vAuto will undergo scheduled maintenance, which may temporarily make the application unavailable, starting on August 15 at 11 p.m. CT for up to 2.5 hours.
Aug 12, 14:55 MDT

Aug 15, 2026

Aug 14, 2026

Inbound email to Cox Automotive is/was being blocked
Resolved - This incident has been resolved.
Aug 14, 10:34 MDT
Monitoring - All inbound emails to Cox Automotive brands from external sources are/were being blocked since approximately 8:30am CT. Some emails are working, but customers should contact Cox Support via 855-COXAUTO(1-855-269-2886) or web at https://help.coxautoinc.com/s/contactsupport instead of sending an email for a support issue. If you sent an email between now and 8:00am CT and didn't receive a response, please call us, log another ticket via help.coxautoinc.com or wait until this issue has cleared to resend your email.
Aug 14, 08:34 MDT
Dealer.com - Inventory - GM Images
Resolved - This incident has been resolved.
Aug 14, 07:00 MDT
Monitoring - Our inventory team has addressed the underlying issue and re-run the data feeds. New inventory images have been restored to GM websites.
Aug 14, 06:48 MDT
Update - We are aware of an issue with new inventory images failing to make it to GM websites on our platform. Our internal inventory teams have identified a fix and are working on deploying it.

Next update: As needed
Aug 13, 16:39 MDT
Identified - We are aware of an issue with new inventory images failing to make it to GM websites on our platform. Our internal inventory teams have identified a fix and are working on deploying it.

Next update:
Aug 13, 16:00 MDT
Investigating - We are aware of an issue with new inventory images failing to make it to GM websites on our platform. Our internal inventory teams have identified a fix and are working on deploying it.

Next update:
Aug 13, 15:23 MDT

Aug 13, 2026

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

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