Our technical teams have resolved the issue and you should no longer experience an error on the ID & Credit Bureau widget. We apologize for this inconvenience and appreciate your patience as we worked to restore service.
Posted Oct 08, 2026 - 10:02 MDT
Identified
We continue to investigate an issue affecting some dealers when accessing the ID & Credit Bureau widget from the Deal Jacket. Impacted users may encounter an error message when attempting to access this functionality. Our teams remain engaged and are working toward a resolution. We apologize for the continued inconvenience and will provide additional updates as information becomes available.
Posted Oct 08, 2026 - 09:29 MDT
Investigating
We are aware of an issue impacting some dealers when accessing the "ID & Credit Bureau" widget from the Deal Jacket. Affected users may encounter an error message while attempting to access this functionality. We apologize for the inconvenience and are actively working to restore service as quickly as possible.