Wi Advisor Integration

Incident Report for Cox Automotive Health

Resolved

This incident has been resolved.
Posted Sep 13, 2019 - 12:19 MDT

Update

Our technical teams are continuing to work resolve the issue. We appreciate your ongoing patience.
Posted Sep 13, 2019 - 11:30 MDT

Identified

Our technical teams are continuing to work resolve the issue. We appreciate your ongoing patience.
Posted Sep 13, 2019 - 11:00 MDT

Update

If you are seeing an error message when trying to work with a repair order, please try
deleting the first line on the Repair order that has the number 0 and re-add.
Posted Sep 13, 2019 - 10:39 MDT

Investigating

Our response teams have identified an issue impacting Wi Advisor integrations and are currently working on a resolution. We apologize for any inconvenience and will share updates when we have more information.
Posted Sep 13, 2019 - 10:36 MDT