All inbound emails to Cox Automotive brands from external sources are/were being blocked since approximately 8:30am CT. Some emails are working, but customers should contact Cox Support via 855-COXAUTO(1-855-269-2886) or web at https://help.coxautoinc.com/s/contactsupport instead of sending an email for a support issue. If you sent an email between now and 8:00am CT and didn't receive a response, please call us, log another ticket via help.coxautoinc.com or wait until this issue has cleared to resend your email.
Posted Aug 14, 2026 - 08:34 MDT
This incident affected: Autotrader | Kelley Blue Book, Dealer.com, Dealertrack DMS, Dealertrack F&I, Digital Commerce, HomeNet, vAuto, VinSolutions, and Xtime.