VinSolutions - VinSolutions AIS Rebates

Incident Report for Cox Automotive Health

Resolved

This incident has been resolved.
Posted Mar 16, 2026 - 15:00 MDT

Monitoring

Engineering has rolled back the update that was causing the error. We have verified that we are no longer seeing the AIS error.
Posted Mar 16, 2026 - 14:16 MDT

Investigating

Engineering is working to identify the root cause of the issue with AIS rebates in VinSolutions.

Next update: Every 30 minutes
Posted Mar 16, 2026 - 13:56 MDT