Xtime - Xtime

Incident Report for Cox Automotive Health

Resolved

This incident has been resolved.

Posted Dec 11, 2025 - 12:00 MST

Monitoring

Integration with Reynolds and Reynolds has been restored.

Posted Dec 11, 2025 - 11:10 MST

Update

Integration with Reynolds and Reynolds has been restored.

Next update: When Updates Occur

Posted Dec 11, 2025 - 10:21 MST

Update

We continue to coordinate with Reynolds and Reynolds to restore integration.

Next update: Every 30 Minutes

Posted Dec 11, 2025 - 09:50 MST

Update

We’re coordinating with Reynolds and Reynolds to restore integration as quickly as possible.

Next update: Every 30 Minutes

Posted Dec 11, 2025 - 09:22 MST

Update

We are collaborating with Reynolds and Reynolds to restore integration with Xtime.

Next update: Every 30 Minutes

Posted Dec 11, 2025 - 08:53 MST

Update

Parts integration is recovering, we are working with Reynolds and Reynolds to improve the rest of integration.

Next update: Every 30 Minutes

Posted Dec 11, 2025 - 08:24 MST

Update

We are working with Reynolds and Reynolds to get your integration restored.

Next update: Every 30 Minutes

Posted Dec 11, 2025 - 07:54 MST

Identified

We are investigating integration issues with Xtime and Reynolds and Reynolds, including parts, RO integration, and appointments.

Next update: Every 30 Minutes

Posted Dec 11, 2025 - 07:29 MST

Investigating

We are aware parts are not pricing with RNR and are investigating

Next update: Every 30 Minutes

Posted Dec 11, 2025 - 07:01 MST