Xtime - Xtime Inspect

Incident Report for Cox Automotive Health

Resolved

This incident has been resolved.
Posted Jul 06, 2026 - 08:00 MDT

Monitoring

ROs are now importing as expected into Xtime.
Posted Jul 06, 2026 - 07:52 MDT

Identified

Engineering has been engaged and is actively working to identify the root cause and resolve the issue around the importing of ROs.

Next update: Every 30 Minutes
Posted Jul 06, 2026 - 07:27 MDT

Investigating

We are currently investigating reports of a delay in RO imports into Xtime affecting multiple VDMS dealerships. Engineering has been engaged and is actively working to identify the root cause and resolve the issue.

Next update: Every 30 Minutes
Posted Jul 06, 2026 - 07:13 MDT