Netchex delay in data
Incident Report for Cox Automotive Health
Resolved
This incident has been resolved.
Posted Aug 02, 2022 - 10:34 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 02, 2022 - 08:57 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 01, 2022 - 15:59 MDT
Update
We are continuing to investigate this issue.
Posted Aug 01, 2022 - 14:00 MDT
Investigating
Our response teams have identified an issue where Netchex is delayed in pulling GL entries, sales commissions, and tech times. We are currently working on a resolution. We apologize for any inconvenience and will share updates when we have more information.
Posted Aug 01, 2022 - 12:38 MDT